Fluent Support Pro 1.8.5

Fluent Support Pro 1.8.5 is a fast, efficient, and robust customer support ticketing system designed for WordPress. It simplifies ticket management with features like product-based support, automated replies, and performance tracking. Support agents can filter, sort, and track tickets easily while keeping customer information organized with custom fields. Built for support engineers, Fluent Support Pro enables smooth, fast, and collaborative support workflows with features like saved replies and internal notes, ensuring quicker response times and better team communication.

Key Features

• Product-Based Support: Handle support tickets based on specific products, offering customized responses for different needs.
• User Information Integration: Easily access customer information and order history, improving context and response times.
• Automated Replies: Streamline support with automated replies, helping customers get immediate answers for common queries.
• Performance Tracking: Track team performance and ticket progress for improved efficiency.
• Custom Fields: Collect additional data with customizable fields like checkboxes, radio buttons, and WooCommerce order integration.
• Fast, SPA Architecture: Enjoy instant loading and smooth navigation, with a fast Single Page Application (SPA) built using VueJS and REST API.
• Efficient Team Collaboration: Use internal notes and saved replies to enhance collaboration and reduce response times.