A Step-by-Step Guide to Deleting Your IONOS Account and Migrating to Hostinger

If you’re facing issues with IONOS and want to switch to a better web hosting provider, this step-by-step guide will help you smoothly cancel your IONOS account and migrate to Hostinger. Follow these essential steps to ensure a hassle-free process.

1. Backup your data

Before you begin the IONOS account deactivation process, it’s crucial to create a backup of your website data and essential files. This precaution ensures that you don’t lose any valuable information after your IONOS account closure.

Important! IONOS creates daily backups of your webspace, but you’ll need to use third-party FTP applications to access and download those backups. In this guide, we’ll be using Filezilla.

Log into your IONOS account and click on Hosting in the dashboard.
In the SFTP & SSH tab, click on Manage. If you haven’t configured your FTP account before, click Configure and set a password for your FTP account first.
Click the settings icon next to your configured FTP account and then click on show connection data.
Click the Download configuration for FileZilla link and save the file to your computer.
Open the FileZilla application on your computer and input the server/hostname, port number, FTP account username, and password in the designated fields. Click Quickconnect.
Once connected, you can backup your website by dragging its files from the right pane to a designated folder on your local computer or by right-clicking the topmost file and clicking Download.

2. Cancel active subscriptions

With your backup secured, you can now initiate your IONOS subscription cancellation request. Follow these steps to cancel your IONOS account:

In the IONOS dashboard, click on My Account.
Open Contracts & Subscriptions by clicking on Display.
Click on the contract name you wish to cancel.
Under the contract details tab, click Cancel contract.
In the new window, click Cancel this entire contract.
Select the reason for cancellation from the provided list and click Next.
Follow any additional steps specific to your contract, such as choosing a cancellation date or type.
On the Important Notes page, click Cancel Contract Now to terminate your IONOS subscription.

3. Contact customer support

As part of the IONOS account shutdown process, you’ll need to contact customer support to confirm your account termination. You can reach out to IONOS support via phone, live chat, or email.

4. Verify your identity

IONOS customer service will typically require some form of identity verification before proceeding with your account termination. Be prepared to answer security questions or provide customer ID and card details if necessary.

5. Confirm the deletion request

After verifying your identity and communicating your intention to close your account, you must formally confirm your deletion request. Double-check that you’ve backed up all necessary data and canceled any ongoing services or subscriptions tied to your IONOS account. Confirming the deletion will initiate the account closure process.

How to migrate your website from IONOS to Hostinger

After deleting your IONOS account, it’s important to transfer your website to a new host like Hostinger to keep it online. Hostinger offers a free migration service for its managed web hosting plans. Follow these steps to migrate your website:

Purchase a hosting plan from Hostinger and start the onboarding process.
Select ‘I’ll migrate a website’ when prompted and click Next.
If you’re migrating a WordPress website, click ‘Upload WordPress website backup.’ Otherwise, enter your website’s URL to explore other options.
Provide the necessary data for the migration process (ZIP or WPRESS file for website files, SQL file for the database).
Choose the closest data center to your target audience for optimal loading speed.
Review the migration summary and click Submit request if all data is correct.

That’s it! Hostinger’s expert team will handle the migration process, and your website will be transferred within a few hours. Remember to point your domain to Hostinger if it’s still with IONOS or claim a new domain name from Hostinger.

Conclusion

Terminating your IONOS account and switching to a better hosting provider like Hostinger doesn’t have to be complicated. By following the steps outlined in this guide, you can smoothly delete your IONOS account and migrate your website without any hassle. If you have any questions or need further assistance, please feel free to comment below.

Author: Akshay K.

Akshay is a Senior Content Writer who loves writing about technology. With his expertise in Computer Engineering and digital marketing, he aims to make tech easier for everyone. In his free time, he enjoys cooking, traveling, and learning new languages.

Follow him on LinkedIn.

👉
Start your website with Hostinger – get fast, secure hosting here 👈

🔗 Read more from MinimaDesk:

🎁 Download free premium WordPress tools from our Starter Tools page.